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Our Mission: "To provide unsurpassed quality service to our customers in a safe and timely manner."
The Vail Valley Jet Center is one of the premier aviation service companies in North America. We provide a wide variety of aviation services in one of the most spectacular resort destinations in the world. Our customer focused team is made up of leaders in the aviation industry who make the Vail Valley Jet Center a world class FBO.
We accomplish this mission through our five core values: Integrity, Safety, Service, Growth and Giving.
- Integrity- We behave in a respectful, trustworthy, legal, fair and balanced manner. Our company acts as a cohesive team because our thoughts and actions are aligned with our company’s mission and values.
- Safety- Every action we take is considerate of other people’s lives, property and wellbeing. We are committed to creating a work environment that is safe, secure and ecologically sound for our airport and community. We work together to make our business as environmentally friendly as economically possible. Through clear communication, systematic training, solid processes and procedures, each teammate achieves the highest levels of safety and security.
- Service- We perform our work so that anticipating our customer’s needs and exceeding their expectations are paramount in each teammate’s thoughts and actions. We use technology and performance metrics to measure our process capabilities and continually improve our service. Through systematic training and clear communication, each teammate achieves the highest levels of service to our customers.
- Growth- We constantly work toward the ethical, social, intellectual and economic growth of our customers, teammates, partners and community. Through a culture of giving, learning, leadership, empowerment and continuous improvement, we establish our FBO as a benchmark in the industry for individual, company and community growth.
Giving- The Vail Valley Jet Center believes in giving. Giving to our customers, our employees, our stakeholders and our community. We give of our time and resources to business and aviation organizations that promote our community, commerce and air travel. We host events that promote and inspire aviation careers in young people. Lastly, we give back to our community that has given us all so much.